Ahmadabad,or Ahmedabad, India, the chief city of Gujarat state. The city is on the Sabarmati River, 285 miles (460 km) north of Mumbai (Bombay). Ahmadabad is a major center for the production of cotton textiles and also manufactures a great variety of other consumer goods. Several technical schools and Gujarat University are here. Ahmadabad is a sacred city of the Jain religion, and has many 15th- to 17th-century mosques and tombs. Jami Masjid, a mosque completed in 1424, is noted for its sanctuary with 260 carved pillars supporting 15 stone domes.

Ahmadabad was founded in 1411 by Ahmad Shah as the capital of the Gujarat kingdom. In 2001, the city was severely damaged by an earthquake.

Population: 2,876,710. (2001 cencus)

Microsoft Dynamics CRM

From Wikipedia, the free encyclopedia

Microsoft Dynamics CRM 4.0 synchronized withMicrosoft Outlook of Microsoft Office 2007.

Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. It is a part of theMicrosoft Dynamics family of business tools.

The current version of Microsoft Dynamics CRM is 4.0 (Update Rollup 5 - 4.0.7333.1644 - Release Date 02th July 2009)

History

The most notable updates of CRM version 3.0 over version 1.2 (version 2 was skipped entirely) are the ease of creating customizations to CRM, the switch from using Crystal Reports to Microsoft SQL Reporting Services to run reports, the ability to run on Windows Vista and Outlook 2007, and support for Exchange 2007.
CRM version 4.0 introduced Multi-Tenancy features which can be used for companies with separate brands or multiple divisions. Example: a company has two divisions, one that sells bicycles from a store front and another that sells via the web. In this model, multi-tenancy would enable the company to have one CRM installation, separating each database and customization of the application.

CRM 4.0 also implements CRM Online, a hosted solution.

Licensing

Microsoft Dynamics CRM offers flexible software licenses. Microsoft Dynamics CRM offers two types of licenses: Server license and Client Access License (CAL). Each deployment should have at least one server license and one CAL. CAL is also known as a user license. There are two types of CAL: 1. Named User CAL: This is tied with the user name i.e. the user can access MSCRM from any computer. 2. Device CAL: This is tied with the Device i.e. CRM can be accessed from only one device. This model is useful in environments such as Call Centers.

Features

Dynamics CRM version 4.0 adds a number of new features, including support for duplicate data detection and other enhancements. Perhaps most importantly, CRM 4.0 provides true multi-tenancy, which will allow the creation of multiple organizations on a single server. CRM 4.0 was released with the following improvements:

More powerful and easier to configure Reporting and BI (now based on SRS instead of Crystal)
More powerful data import tools, de-duplication capability now included
Enhanced entity relationships – many to many, self-referential
Improved programmability - enhanced Web Services, unified event model, plug-ins to replace callouts
Light enquiry user licence now available - potentially reducing the costs associated with rolling out across larger organizations
Multi Tenancy - One server can host more than one business organization
Multi Currency
Multi Lingual
Microsoft Office Communicator / Windows Live Messenger presence integration support
Cloud Computing with Microsoft Online Services